jackieho.net

Please take note, this incident do happened to me few years back at Public Bank Klang, end up my RM50 fly into drain.

Here is another victim.

I would like to share a real life story with all my friends and
especially all my colleagues and all Maybank account holders.

This incident happened on today evening (1 April 2008). I went to the
PJ State (Also known as PJ New Town) Maybank to withdraw RM500.
Unfortunately for me, only 9 RM50 notes came out instead of 10.

What happened was, one of the RM50 notes was folded exactly in half and
placed at a corner of the stack.

I was so upset because I have no proof that the ATM did not give me the
correct amount. After much hesitation, I finally decided to call
Maybank
to complain about the incident knowing that I may not get back my
money.
But at least I can caution them of such incident.

When I told of my situation to the Maybank Customer Service
Representative, to my surprise, I was informed that I'm not the first
victim. It seems that similar cases have occurred before. The lady
explained that it is the malfunction of the ATM and the money may
accidentally get folded in half.

However when questioned, she was unable to explain to me why the money
can be folded exactly in half and placed nicely in the corner of the
stack.

I believe this is the new technique of cheating money, done by the
people who are responsible of placing the money into the ATMs. In the
stack of
money which is to be placed into the ATM, one RM50 note is folded
nicely
in half, for every one note taken out of the stack of money.

The folded RM50 notes are then placed at the edge of the stack and
positioned in the ATM where the money would be counted. With that done,
every one folded note would be counted by the machine as two notes.

I may be wrong about how and why it happened, but I would like to warn
everyone about this incident. Please be careful when withdrawing money
from the ATM (it may happen to other banks as well) and do count your
money to be sure. If such an incident really happened to you (*touch
wood*), please do call up the bank to complain about this.

If everyone keeps quiet about this, the bank may be unaware of such
incidents and the people responsible may just continue doing what they
do without getting caught! Even if it is actually because of the ATM
malfunctioning, the bank should know about this and there is also a
chance of you getting your money back.